Description
The service level marks a trade-off between opportunity costs and operation costs
we detail how to optimize the service level value
Service level measures the performance of a system.
A service-level agreement (SLA) defines the level of service you expect
the true value of SLM is that it is a vital organ in the systemic approach to integrate the business with IT
SLAs help IT show value by clearly defining the service responsibilities
The actual objective is to determine the value and the mix of inventory that support a high service level for customers
SLAs specify commitments that are agreed levels of service
Companies that avoid implementing efficient and effective service level agreements will suffer
